Lesson 1 — Understanding GreenBrites
Before a Sales Agent sells anything, they must understand what GreenBrites is — a community-powered business growth ecosystem, not just a directory.
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Free to browse · intermediate · self paced
GreenBrites Sales Agent Professional Certification Program
Learn. Connect. Sell. Grow. A comprehensive training program that prepares Sales Agents to confidently introduce GreenBrites to local businesses, explain the platform and its services, generate qualified leads, help businesses complete their listings, promote appropriate GreenBrites services, and manage their referral pipeline professionally.
8-10 hours23 lessons
Course lessons
Lesson 2 — GreenBrites Business Listing
The required annual listing ($149/year + $12/month maintenance) establishes a business presence within the GreenBrites ecosystem.
Lesson 3 — Digital Visibility & Business Growth
Help businesses become easier for potential customers to discover. Frame it as a business conversation, not a product pitch.
Lesson 4 — Media Exposure
Promotional visibility through GreenBrites media opportunities. Never guarantee specific results — explain opportunities, not promises.
Lesson 5 — Business Academy
Education programs for entrepreneurs. Learn to match the right program to the business owner biggest growth challenge.
Lesson 6 — Community Network & Events
GreenBrites connects businesses with the broader community through networking, events, partnerships, and promotions.
Lesson 7 — Business Setup Services
Connect eligible businesses with setup assistance. Never promise specific legal, accounting, or governmental services unless contracted.
Lesson 8 — Website Development
A listing gives presence within the ecosystem; a website gives a complete digital home. Learn the discovery question and when to recommend it.
Lesson 9 — Advertising & Live Agent Advertising
Understand campaign creation, review, approval, and the critical difference between digital advertising and live agent promotion.
Lesson 10 — Social Media
Understand the social media capability to explain it without overpromising. Use the discovery question to identify relevance.
Lesson 11 — Appointment Booking
The $5.99/month appointment add-on with first month free. Learn the customer journey and the discovery question.
Lesson 12 — Customer Engagement
GreenBrites helps businesses manage customer interactions — CRM, messaging, reviews, and activity tracking.
Lesson 13 — Events & Coupons
Businesses can promote events and create customer offers. Every promotion must be truthful and accurately described.
Lesson 14 — Growth Ecosystem Services
Understand the larger GreenBrites service marketplace and which services require a formal request-to-activation workflow.
Lesson 15 — Discovery Selling — The C.L.E.A.R. Method
The most important sales skill: connect, learn, evaluate, align, and recommend. Never lead with features.
Lesson 16 — Objection Handling
Professional responses to the most common objections. Never pressure, never guarantee, always provide accurate information.
Lesson 17 — Referral Link Training
Every agent gets a unique referral link. Learn to share it, track referrals, and never manipulate attribution.
Lesson 18 — Commission Training
Understand the flat commission structure: $0 (0 add-ons), $30 (1 add-on), $39 (2+ add-ons). One commission per listing.
Lesson 19 — Professional Sales Conduct
Every agent represents the GreenBrites brand. Know what you must do and what you must never do.
Lesson 20 — The Complete Sales Process
The exact 14-step process from finding a prospect to building a long-term relationship.
Lesson 21 — Sales Agent Daily Routine
A repeatable daily system: morning review, prospecting, follow-up, and evening review.
Lesson 22 — Role-Play Training
Practice five real-world scenarios before going live. Every agent must complete at least five role-plays.
Lesson 23 — Final Certification & Assessment
Knowledge test (50 questions, 80% pass) + practical assessment. Three certification levels from Trainee to Growth Specialist.