1. Introduction
GreenBrites ("GreenBrites," "we," "us," or "our") respects privacy and is committed to explaining how personal information is handled through our website, applications, business directory, subscriptions, appointment tools, advertising products, educational services, and related offerings.
This Privacy Policy describes the categories of information we may collect, how we may use and disclose it, how long we may retain it, and the choices and rights available to individuals.
This Policy must be read together with our Terms of Service and any service-specific privacy notice presented when you use a particular feature.
2. Who This Policy Covers
This Policy applies to individuals who visit our website, browse business listings, create customer or business-owner accounts, submit listing applications, book appointments, purchase services, enroll in courses, participate in sales-agent programs, contact us, or otherwise interact with GreenBrites.
It does not automatically govern the independent privacy practices of third-party businesses, payment providers, websites, social-media platforms, or service providers that operate under their own privacy notices.
3. Categories of Information We May Collect
Depending on the features you use, we may collect the following categories of information.
3.1 Identity and contact information
- Name and business contact name.
- Email address and telephone number.
- Business name, business address, website, and operating hours.
- Account identifiers and account preferences.
3.2 Account and profile information
- Login and authentication information handled through the Platform's authentication provider.
- Account role, account status, profile information, and preferences.
- Business listing details, categories, descriptions, images, and documents you submit.
- Verification information reasonably needed to review an application or protect the Platform.
Do not submit government identification, financial account credentials, or other sensitive information unless the relevant service specifically requests it through an appropriate channel.
3.3 Transaction and subscription information
- Purchased products and services.
- Subscription plan, amount, billing interval, trial status, and renewal or cancellation status.
- Transaction references, payment status, invoices, refunds, and billing history.
- Payment-provider subscription identifiers and webhook-related transaction records.
Payment-card details may be collected directly by a third-party payment provider. The information GreenBrites receives depends on the provider's integration. We do not intentionally store full payment-card numbers or card security codes in our ordinary application records when the provider handles those details.
3.4 Appointments, communications, and customer support
- Booking date, time, selected service, and booking status.
- Customer and business contact details needed to manage a booking.
- Messages, support requests, reviews, complaints, and feedback.
- Email delivery status, notification preferences, and communication history.
3.5 Advertising, referrals, and usage data
- Campaign selections, advertising interactions, impressions, and clicks.
- Referral codes, referral relationships, sales-agent activity, and commission records.
- Course enrollment, lesson progress, certification attempts, and purchased educational products.
- Device, browser, operating-system, approximate location derived from network information, IP address, timestamps, diagnostic events, and security logs, where collected.
- Cookie, session, or similar technology data, subject to applicable consent and preference settings.
We should not collect precise geolocation, sensitive personal information, or other high-risk data unless it is necessary, lawfully obtained, and handled in accordance with applicable requirements.
3.6 Information from other sources
We may receive information from payment processors, authentication providers, email-delivery services, connected social platforms, referral systems, business owners, and other service providers when necessary to provide a requested service, confirm a transaction, prevent fraud, or maintain the Platform.
The specific sources depend on the integrations actually enabled.
4. How We Use Information
We may use personal information to:
- Create, authenticate, and administer accounts.
- Review, publish, maintain, or remove business listings.
- Provide directory search, business profiles, appointment tools, messaging, and customer support.
- Process purchases, subscriptions, invoices, refunds, and cancellations.
- Send transaction confirmations, service notices, renewal information, and security alerts.
- Manage advertising campaigns, referrals, sales-agent commissions, and promotional services.
- Provide purchased courses, coaching, and educational features.
- Detect fraud, abuse, unauthorized access, duplicate transactions, and security incidents.
- Diagnose errors, improve performance, maintain records, and develop the Platform.
- Comply with legal obligations, enforce agreements, and establish or defend legal claims.
- Send marketing communications where permitted by law and subject to applicable opt-out rights.
- Carry out another purpose disclosed to you at the time of collection or otherwise permitted by law.
We aim to collect and use information that is reasonably necessary for the disclosed purposes. We will seek consent where required for uses that are not reasonably necessary or compatible with the original disclosed purpose.
6. Sale of Data and Targeted Advertising
GreenBrites does not intend to sell personal information for money as a general business practice.
However, certain privacy laws may define "sale" or targeted advertising more broadly than ordinary commercial usage. Depending on the integrations and activities actually enabled, disclosures to advertising or analytics partners may qualify under applicable law.
Where required, we will provide applicable notices and a mechanism to opt out of covered sales, targeted advertising, or other regulated processing.
Do not publish a statement that GreenBrites never sells, shares, or uses personal information for targeted advertising until the actual advertising, analytics, and third-party integrations have been audited.
8. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain accounts, process transactions, honor subscriptions, administer commissions, resolve disputes, prevent fraud, comply with legal obligations, and enforce agreements.
Retention periods may differ by data category. For example, transaction and billing records may need to be retained after an account closes, while some profile or marketing information may be deleted or deactivated earlier.
When information is no longer reasonably necessary, we will delete it, deidentify it, or securely dispose of it as appropriate, subject to lawful retention requirements and technical limitations.
Closing an account does not necessarily erase transaction records, records required by law, information held independently by a third party, or information contained in lawful backups for their applicable retention period.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, and destruction.
No security measure can guarantee absolute protection. Internet transmissions, third-party systems, and electronic storage may be exposed to risks beyond our complete control.
You should use strong, unique passwords, protect your credentials, and notify us promptly of suspected unauthorized access.
If a security incident occurs, we will take appropriate steps based on the circumstances and provide notices where required by applicable law.
10. Your Privacy Rights
Depending on where you live, the nature of the information, and applicable legal requirements, you may have rights to:
- Confirm whether we process your personal information.
- Access or obtain a copy of certain information.
- Correct inaccurate information.
- Request deletion of certain information.
- Obtain information in a portable format where required.
- Opt out of certain processing for targeted advertising, sale of personal information, or profiling covered by applicable law.
- Withdraw consent where processing is based on consent.
- Appeal certain privacy-request decisions where required by law.
- Exercise applicable rights without unlawful discrimination or retaliation.
These rights are subject to applicable exceptions, identity verification, legal obligations, and other limits permitted by law.
How to submit a request
Send a request to: support@greenbrites.com
Include "Privacy Request — GreenBrites" in the subject line and describe the right you wish to exercise. We may request reasonable information to verify your identity and authority, but we will not require you to create an account solely to submit a privacy request where prohibited by applicable law.
We aim to respond within the period required by applicable law. Where the law permits an extension, we will provide any required notice.
Appeals
If we deny a privacy request and applicable law provides an appeal right, you may appeal by replying to our decision or emailing the privacy contact above with "Privacy Appeal" in the subject line. We will provide the required information about the appeal process and, where legally required, how to contact the relevant regulator if an appeal is denied.
11. Children's Privacy
GreenBrites is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 without legally required parental consent.
If we learn that we have collected such information without the required consent, we will take appropriate steps to delete it or otherwise handle it as required by law.
If you believe a child has provided personal information improperly, contact us using the information below.
12. Third-Party Websites and Services
The Platform may link to third-party websites, business profiles, payment pages, social networks, or other services.
GreenBrites does not control all third-party privacy practices, security measures, content, or availability. Your interactions with those services are governed by their own terms and privacy policies.
Please review third-party policies before submitting information directly to them.
13. Business Owners' Responsibilities
Business owners who receive customer information through GreenBrites must use it only for lawful, disclosed, and authorized purposes.
Business owners are responsible for securing customer information they receive, complying with applicable privacy and marketing laws, honoring opt-outs where required, and avoiding unauthorized disclosure or resale.
A business owner must not use booking or inquiry information for unrelated marketing where doing so would violate applicable law, the customer's preferences, or the terms under which the information was provided.
14. International Processing
GreenBrites and its service providers may process or store information in the United States or other jurisdictions where the relevant providers operate.
Where required by law, we will use appropriate safeguards for cross-border transfers. The availability and operation of specific providers may affect where data is processed.
15. Changes to This Privacy Policy
We may update this Policy as our services, integrations, or legal requirements change.
We will update the effective date when we publish a revised version and provide additional notice or obtain consent where required by law.
16. Contact Us
For privacy questions or requests:
GreenBrites
Website: https://greenbrites.com
Privacy Email: support@greenbrites.com (include "Privacy Request — GreenBrites" in the subject line)
Mailing Address: Houston, Texas 77056, United States